Terms of Service

These Terms of Service (“Terms”) govern your use of the Vebric fleet tracking platform at vebric.app (the “Service”). By signing in to or using the Service, you agree to these Terms and acknowledge our Privacy Policy. If you use the Service on behalf of an organization, you represent that you are authorized to bind that organization, and “you” includes that organization.

Who you are contracting with. The Service is provided, and every plan sold through it is sold, by TTJ Equipment, Inc., 6004 South First St Lufkin Tx 75901(“we”, “us”). You can reach us at Terrence@ttjequipment.com.

Vebric provides tools for organizations to monitor the location, status, and telemetry of their own equipment and vehicles via GPS trackers and manufacturer telematics feeds, including maps, history playback, alerts, and fleet administration.

• You sign in through Google, Microsoft, or an email magic link. You are responsible for safeguarding access to your email and identity provider accounts and for all activity under your Vebric account.
• Access to an organization’s data is granted by that organization’s administrators and may be revoked by them or by us at any time.
• If you were invited to a customer portal, your access is granted by an administrator of that customer account, and by the dealer organization that assigns machines to it. Either of them, or we, may revoke it.
• Notify us promptly at Terrence@ttjequipment.com of any unauthorized use of your account.

You may only track equipment and vehicles that your organization owns, leases, or is otherwise authorized to monitor. Where tracked machines are operated by employees or other identifiable people, you are solely responsible for complying with all applicable laws, including:

• obtaining any legally required consents from, and providing any required notices to, drivers, operators, and other affected individuals before tracking begins;
• complying with employee-monitoring, surveillance, wiretap, and data-protection laws in every jurisdiction where you operate (including, where applicable, the GDPR and state privacy laws);
• using location and telemetry data only for legitimate business purposes, and never to stalk, harass, or unlawfully surveil any person.

This applies to customer portal accounts too. If you buy a tracking plan for a machine your own employees, contractors, or family members operate, you — not your dealer, and not us — are the one responsible for the notices and consents the law requires before that tracking begins, exactly as set out above.

Using the Service to track a person or a vehicle without lawful authority is prohibited and grounds for immediate termination. You agree to indemnify and hold us harmless from claims arising out of your tracking of individuals without the required legal basis, notice, or consent.

• No attempting to access other organizations’ data or probe our security.
• No reselling or white-labeling the Service without our written agreement.
• No uploading unlawful content or using the Service to violate any law.
• No interfering with the Service’s operation (scraping at abusive rates, introducing malware, circumventing access controls).

Your organization retains ownership of the data it and its devices submit to the Service (telemetry, customer records, images). You grant us the rights needed to host, process, back up, and display that data to your organization’s authorized users and to our service providers as described in the Privacy Policy. Telemetry history is retained on a rolling window (currently 90 days for position history) and is not an archival system of record — export anything you need to keep.

Paid organization plans are billed through Stripe under the pricing agreed with your organization. Fees are non-refundable except where required by law. We may suspend service for non-payment after reasonable notice. Per-machine tracking plans bought by an end customer through the customer portal are different, and are covered in section 8.

Assignment of machines. Your organization decides which machines are assigned to which customer, and is solely responsible for the accuracy of those assignments. You will indemnify us against claims arising from a machine being assigned to the wrong customer.

If a dealer has set up a customer portal for your account, an administrator of that customer account can buy a tracking plan for an individual machine. You buy the plan from TTJ Equipment, Inc. and pay TTJ Equipment, Inc. directly — your dealer does not collect the money, and cannot buy or cancel a plan on your behalf. Only administrators of the customer account can purchase, cancel, or manage payment details.

Plans and prices. All prices are in US dollars, per machine:

• Annual — $180 per machine per year (equivalent to $15 per month), charged as a single payment of $180.00 once each year.
• 3-Year — $360 per machine per 3 years (equivalent to $10 per month), charged as a single payment of $360.00 once every three years.

Free trial. The first plan bought for a machine starts with a 30-day free trial. You provide a payment method when you buy, but nothing is charged during the trial. When the trial ends, the payment method on file is charged the full price of the plan you chose, and the plan then renews automatically as described below. Cancel before the trial ends and you are not charged at all. A machine that has had a plan before — including a cancelled trial — does not get another trial; for such a machine the first charge is made when you buy. The exact trial end date and first charge date are shown before you buy, repeated in the confirmation email, and shown on the Billing page, and we email a reminder before the trial ends.

Automatic renewal. Both plans renew automatically at the end of every term — the annual plan each year, the 3-year plan every three years — and the payment method on file is charged for another full term at the price then in effect, unless the plan is cancelled before the term ends. Renewal continues until cancelled.

Acknowledgment. After each purchase we email the administrators of your customer account a confirmation stating the plan, the amount charged (or, for a trial, the trial end date and the amount that will be charged then), the renewal terms, and how to cancel.

Renewal reminders. Because every plan runs for a year or longer, we will email the administrators of your customer account at least 30 days before each renewal, telling you the renewal date, the amount that will be charged, and how to cancel before that date.

Price changes. If we change the price of a plan, the new price applies only from your next renewal, and we will email you at least 30 days before that renewal so you can cancel first if you prefer.

How to cancel. An administrator of the customer account can cancel a plan at any time, with no fee, from the Billing page in the portal, or from the Stripe billing portal reached from that same page. You may also email Terrence@ttjequipment.com and we will cancel it for you. Cancellation takes effect at the end of the term you have already paid for, or at the end of the free trial if you cancel during it — the machine stays visible in the portal until that date, and there is no further charge afterwards.

Refunds. A charge buys a full term and is not prorated. We do not refund part of a term when you cancel early or stop using the Service, except where the law requires it, or to correct a duplicate charge — if two subscriptions are ever created for the same machine, we cancel one of them and refund it automatically. If the refund cannot be processed automatically, we will process it manually and email you.

Failed payments. If a renewal payment fails, we and Stripe retry it, and the machine keeps working during a grace period (currently 10 days from the first failed payment). If payment has still not succeeded when the grace period ends, access to that machine is suspended, and the subscription may be cancelled after the final retry fails. Updating the card in the billing portal restores access.

Taxes. Prices are exclusive of sales, use, VAT, and similar taxes, which may be added where applicable.

A plan covers one specific machine. Each subscription is tied to a single machine that the dealer has assigned to your customer account, and it does not transfer to another machine. To track a different machine, cancel the existing plan and buy a plan for that machine. Your dealer controls which machines are assigned to your account; if a machine is reassigned or removed, it stops appearing in your portal — talk to your dealer about the assignment, and to us about the charge.

The Service is provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. GPS positions, telemetry, and alerts depend on cellular coverage, satellite reception, third-party services, and device condition, and may be inaccurate, delayed, or unavailable. The Service is not a safety, theft prevention, emergency response, or life-critical system and must not be relied on as one.

To the maximum extent permitted by law, we will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or business opportunities, arising out of or related to the Service. Our total aggregate liability for all claims in any 12-month period will not exceed the amounts you or your organization paid us for the Service in that period — for a customer portal account, the plan fees you paid us — or US $100 if you paid nothing.

You may stop using the Service at any time and request account deletion via Terrence@ttjequipment.com. We may suspend or terminate access for breach of these Terms, unlawful use, or non-payment. Sections 4, 6, 8, 9, 10, and 12 survive termination.

These Terms are governed by the laws of the State of Texas, USA, without regard to conflict-of-law rules, and disputes will be resolved in the state or federal courts located in Dallas County, Texas.

We may update these Terms from time to time. We will email the administrators of any customer account with an active plan at least 30 days before a material change takes effect, and update the effective date above. Continued use of the Service after a change takes effect constitutes acceptance of the updated Terms.