Terms of Service

These Terms of Service (“Terms”) govern your use of the Vebric fleet tracking platform at vebric.app (the “Service”). By signing in to or using the Service, you agree to these Terms and acknowledge our Privacy Policy. If you use the Service on behalf of an organization, you represent that you are authorized to bind that organization, and “you” includes that organization.

Vebric provides tools for organizations to monitor the location, status, and telemetry of their own equipment and vehicles via GPS trackers and manufacturer telematics feeds, including maps, history playback, alerts, and fleet administration.

• You sign in through Google, Microsoft, or an email magic link. You are responsible for safeguarding access to your email and identity provider accounts and for all activity under your Vebric account.
• Access to an organization’s data is granted by that organization’s administrators and may be revoked by them or by us at any time.
• Notify us promptly at support@vebric.app of any unauthorized use of your account.

You may only track equipment and vehicles that your organization owns, leases, or is otherwise authorized to monitor. Where tracked machines are operated by employees or other identifiable people, you are solely responsible for complying with all applicable laws, including:

• obtaining any legally required consents from, and providing any required notices to, drivers, operators, and other affected individuals before tracking begins;
• complying with employee-monitoring, surveillance, wiretap, and data-protection laws in every jurisdiction where you operate (including, where applicable, the GDPR and state privacy laws);
• using location and telemetry data only for legitimate business purposes, and never to stalk, harass, or unlawfully surveil any person.

Using the Service to track a person or a vehicle without lawful authority is prohibited and grounds for immediate termination. You agree to indemnify and hold us harmless from claims arising out of your tracking of individuals without the required legal basis, notice, or consent.

• No attempting to access other organizations’ data or probe our security.
• No reselling or white-labeling the Service without our written agreement.
• No uploading unlawful content or using the Service to violate any law.
• No interfering with the Service’s operation (scraping at abusive rates, introducing malware, circumventing access controls).

Your organization retains ownership of the data it and its devices submit to the Service (telemetry, customer records, images). You grant us the rights needed to host, process, back up, and display that data to your organization’s authorized users and to our service providers as described in the Privacy Policy. Telemetry history is retained on a rolling window (currently 90 days for position history) and is not an archival system of record — export anything you need to keep.

Paid plans are billed through Stripe under the pricing agreed with your organization. Fees are non-refundable except where required by law. We may suspend service for non-payment after reasonable notice.

The Service is provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. GPS positions, telemetry, and alerts depend on cellular coverage, satellite reception, third-party services, and device condition, and may be inaccurate, delayed, or unavailable. The Service is not a safety, theft prevention, emergency response, or life-critical system and must not be relied on as one.

To the maximum extent permitted by law, we will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or business opportunities, arising out of or related to the Service. Our total aggregate liability for all claims in any 12-month period will not exceed the amounts your organization paid us for the Service in that period (or US $100 if you paid nothing).

You may stop using the Service at any time and request account deletion via support@vebric.app. We may suspend or terminate access for breach of these Terms, unlawful use, or non-payment. Sections 4, 6, 8, 9, and 11 survive termination.

These Terms are governed by the laws of the State of Texas, USA, without regard to conflict-of-law rules, and disputes will be resolved in the state or federal courts located in Dallas County, Texas.

We may update these Terms from time to time. Material changes will be announced in the app and the effective date above will be updated. Continued use of the Service after a change takes effect constitutes acceptance of the updated Terms.